Shipping and Delivery | International Shipping
Shipping & Delivery
We currently offer international shipping to selected countries.
Please note that some items may not be eligible for international delivery.
For a list of countries we ship to, please see below.
We offer tax-free pricing for international orders. Japanese consumption tax (10%) is not applied to items shipped outside Japan.
Orders are usually shipped within 3 business days. However, actual delivery times may vary depending on the item and destination. Please refer to each product page for specific details.
Delays may also occur during busy seasons or due to material availability. We appreciate your understanding.
Possible causes of delivery delays include:
- High order volumes during sales periods
- Weather conditions or natural disasters affecting transportation
- Issues requiring confirmation of shipping information
Shipping Fees
Shipping fees are separately and vary depending on the destination calculated country.
Please refer to the chart below for details.
Available Shipping Destinations & Rates
| Country | Shipping Fee | Estimated Delivery Time |
|---|---|---|
| Brunei | ¥2,800 | 4–6 days |
| Cambodia | ¥2,800 | 5–7 days |
| Canada | ¥3,800 | 5–7 days |
| China | ¥2,800 | 3–5 days |
| Hong Kong | ¥2,800 | 4–6 days |
| India | ¥3,800 | 4–6 days |
| Indonesia | ¥2,800 | 3–7 days |
| Laos | ¥2,800 | 3–5 days |
| Macau | ¥2,800 | 3–5 days |
| Malaysia | ¥2,800 | 7–9 days |
| Maldives | ¥2,800 | 4–6 days |
| Philippines | ¥2,800 | 3–6 days |
| Singapore | ¥2,800 | 4–5 days |
| South Korea | ¥2,800 | 3–5 days |
| Taiwan | ¥2,800 | 5–6 days |
| Thailand | ¥2,800 | 3–5 days |
| United States | ¥3,800 | 4–6 days |
| Vietnam | ¥2,800 | 4–6 days |
Delivery Method
We ship via Yamato Transport International.
Once your order has been shipped, you will receive a shipping confirmation and tracking number by email.
Please note:
- We are unable to accommodate specific delivery date or time requests at checkout.
- For delivery inquiries or rescheduling, please contact Yamato directly.
- Estimated delivery times vary by destination.
Customs & Import Duties
International orders may be subject to customs duties, VAT, or import taxes based on your country's regulations.
These fees are the responsibility of the customer and are not included in the item price or shipping fee.
Returns & Exchanges
We do not accept returns or exchanges for international orders unless the item arrives defective or damaged.
In such cases, please contact us within 7 days of delivery and include photos of the damaged item and packaging.
Return shipping costs, customs fees, and import duties will be borne by the customer.
Please note that we cannot accept returns for items that have been worn or used.
Additional Notes
Delivery may be delayed due to:
- Weather-related or transportation disruptions
- Incorrect or incomplete shipping information
- Missed deliveries or refusal to accept the package